FAQs

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Links provided are to the Student FAQs on www.cisco.com

Accounts and passwords

• I've forgotten my password, how can I retrieve it?
• Will my Academy account be automatically deleted after I have graduated?
• If my account has been deactivated by my instructor, do I need to reactivate my account before I register on the Alumni site?

Common Questions

• Can I get a certification after the finish of each semester?
• Where can I find information about networking academy scholarships?
• Can I download eSIM and use it at home?
• Can I request a CD-ROM copy of curriculum from my Instructor?
• Can I be transferred from my current Local Academy to another Local Academy?

Exam

• How do I obtain a CCNA certification exam voucher?
• Do I need to take the new CCNA exam with simulations to maintain my certification?

Graduates

• I am a graduate, can I get any accreditation or exemptions if I will take degree course?

Equipment

• 1How can I get the Cisco product price information?